tiago
New Member
Posts: 4
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Post by tiago on Mar 26, 2024 14:15:34 GMT 1
Hi to all,
We are using n3t Cookie Consent in our website and it seams that when we accept the analytics cookie the user gets 1 ga cookie, then after refresh page he gets a second ga cookie.
This is causing to create double visit in Analytics 4. If we disable the plugin we only get a single ga cookie.
Here's a print so you can see
Do you have any ideas about what is causing this? Seams to be related to multi languages or something similar.
Thanks, Tiago
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tiago
New Member
Posts: 4
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Post by tiago on Mar 28, 2024 12:30:57 GMT 1
Hi there,
We found out that is RegExp should be turned on but we are not sure if this solve, since we have 4 cookies now
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tiago
New Member
Posts: 4
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Post by tiago on Mar 28, 2024 12:31:53 GMT 1
I'm sending in attach the 4 cookies, one with www other without.
Thanks for your help
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Post by n3t on Apr 1, 2024 10:41:51 GMT 1
Hi,
the n3t Cookie Consent plugin doesn't set GA cookies, just blocks them. Seems to me, that your site could be accessed by both www and non www urls, so the GA code sets cookies for both domains. I wolud recommend to redirect non www version of the site to www, so you avoid duplicate pages.
Pavel
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tiago
New Member
Posts: 4
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Post by tiago on Apr 24, 2024 0:52:08 GMT 1
Hi there,
Seams that we fix the problem. We were do it wrong. Just add this code to the Expert Tab and everything is working no.
Thanks
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